CEAD B.V. respects the privacy of all users of the website and ensures that the personal and company information you provide us is treated confidentially.

At CEAD B.V. we see it as our responsibility to handle your data consciously and safely. This privacy policy gives an overview of the data we collect when you use our website or services.

This privacy policy applies to the services of CEAD B.V., cead-am.com and robotextruder.com. We would like to emphasize that we are not responsible for the privacy practices of other websites and sources.

By using this website you indicate that you accept the privacy policy.

Why information is collected

We collect and use data to improve our services. We distinguish two types of data we collect:

1. Website users

Our website uses cookies and cache to improve the user experience. We also collect anonymised data from our website users with which we can improve our own services.

2. Partners

A). If you become a partner at CEAD b.v. we need your data for the execution of the agreement. This includes quotation and invoice data, and information about your business processes to be able to carry out the project successfully.

B). If you fill out a form on our website and provide us with your contact details, we may use it to contact you to provide additional information.

How information is collected and third parties

The data we receive is not shared with third parties, with the exception of web applications used on a daily basis to carry out our work. Data will only be used for the purpose of the application concerned. Data will not be further disseminated. The following applications/parties apply:

A. Google Workspace

CEAD B.V. uses Google Workspace for email processing and document storage. It is possible that data from e-mails and documents is shared and stored on Google’s secure servers.

B. Hosting platform

We use a hosting platform for our website. This hosting platform complies with the GDPR and may use cookies for their own statistics.

C. Cookies

Cookies are small text files that are stored on your computer, tablet or telephone to increase the ease of use of our website. Certain settings and preferences are stored here so that when you visit the website again, it loads faster.

Website data for marketing and optimization purposes is obtained and stored using Google Analytics and Google Ads.

Information that is used is always anonymous and cannot be traced back to the user of the website in any way.

D. Hotjar

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

Who information is shared with and storage

We do not share or sell any kind of data we receive from our website users and partners. All data is classified and used in company only.

Data is not kept longer than is necessary for the purpose. This depends on the duration of the assignment. Due to the fiscal retention period, some data will be stored by us for up to 7 years.

User rights

A. Right of inspection

If you want to change your details or have yourself removed from our files, you can contact CEAD B.V. at any time via our contact details at the bottom of this privacy statement.

B. Amendment

This privacy statement is tailored to the use of and the possibilities on this site. Any adjustments and / or changes to this site may lead to changes in this privacy statement. We therefore recommend that you regularly consult this privacy statement.

C. Complaint Dutch Data Protection Authority

Do you have another question, doubts or a complaint? We ask you to inform us of this so that we can adjust our processes if necessary. We are also obliged to point out that you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Questions and feedback

We regularly check whether we comply with this privacy policy. If you have any questions about this privacy policy, we ask you to reach out using the contact details below.

Contact details

CEAD B.V.

Schieweg 25
2627 AN Delft

Phone: +31 (0) 15 737 01 83
Mobile: +31 (0) 6 24 32 63 92

Email: info@ceadgroup.com