The Customer Support department has four major responsibilities within CEAD: providing training on CEADʼs products, supporting customers with issues and questions, increasing uptime of CEAD products by ensuring that adequate maintenance is executed and making sure that user documentation is up to date to the latest specs. The responsibility of the Customer Support Engineer starts […]
As a Field Service Engineer / Installation Engineer your main activities will consist of installing machines at customer locations with a team of colleagues. Our customers are located all over the world, which means that you will be traveling 50% of the time. Recent installations have been in Malaysia, Canada, England and Greece. So if you are tech-savvy, would like to work on big high-tech machines, and see the world; then this might be the perfect job for you!
When not you are not traveling for machine installations or machine service, you will work at our facility in Delft helping out on the assembly for new machines.
Our super software team currently consists of 5 members, and is looking for someone who will be able to take on the Robot Extruder software (i.a. Product Owner of the RE Software).
As a Production Engineer, you are mainly involved in the production of our print heads; the Robot Extruders. These are made in series and there is a production line for that.
You will work together in a production team that focuses on the production, manufacture and assembly of the print heads, but also the assembly of other systems, such as the AM Flexbot Systems and the print beds. This position will require traveling (within NL, but also internationally) to customer sites to help during installations
You will also perform installation work and maintenance of the systems at customer sites both at home and abroad. This ranges from our printheads integrated with an existing system by the customer to complete robotic systems or gantry machines.CEAD has a wide customer reach, and so our customers are spread all over the world.
This position primarily involves the assembly and production of these parts, but there is also room for improving the production so that it becomes more streamlined and therefore more efficient. It is therefore possible that activities such as updating the assembly documentation will also fall under this position.